Fee Schedule

Monthly Fees

Fee Statement Name Fee Amount Details
Monthly Maintenance Fee
(Single Card Plan)
Monthly Maintenance Fee $9.95 $9.95 per 30-day period; fee is assessed on the first day of the period; the first 30-day period is triggered by the first load.

If a total of $1,000.00 or more, was direct deposited to a Single Card Account during the prior 30-day period, (Tax related direct deposits are excluded), the Monthly Maintenance Fee will be waived. If during the next 30-day period the $1,000.00 minimum direct deposit load(s) is not met, the Monthly Maintenance Fee will be assessed.
Monthly Maintenance Fee
(Family of Cards Plan)
Monthly Maintenance Fee $9.95 One (1) $9.95 fee per 30-day period; fee is assessed on the first day of the period; the first 30-day period is triggered by the first load, and covers up to three (3) Card Accounts registered in your name.

Using Your Card

Fee Statement Name Fee Amount Details
Signature Purchase
(Single Card and Family of Cards Plans)
Non PIN-Based Transaction Processing Fee (Signature POS transaction) No Fee No fee is assessed for purchase transactions made in the U.S.
PIN Purchase
(Single Card and Family of Cards Plans)
PIN-Based Transaction Processing Fee (PIN transaction with or without cashback) No Fee No fee is assessed for purchase transactions made in the U.S.
Card-to-card Transfer Card-to-Card Transfer No Fee No fee is assessed when funds are transferred to eligible cards issued by The Bancorp Bank.
Foreign Purchase Foreign Transaction Fee 2.95% Each time you obtain funds or make a purchase in a currency other than U.S. dollars (USD), 2.95% of the transaction amount.

Getting Cash

Fee Statement Name Fee Amount Details
Cash back at the point-of-sale NA No Fee You can withdraw cash when you are offered cash back at participating grocery stores, gas stations, etc., for no fee.
ATM Withdrawal – U.S.
(Single Card and Family of Cards Plans)
Domestic ATM Cash Withdrawal Fee No Fee Fee-free MoneyPass ATM withdrawals is available at 32,000 convenient locations throughout the U.S. Find MoneyPass ATMs near you.
ATM Withdrawal – U.S. Domestic ATM Cash Withdrawal Fee $2.95 Per withdrawal, at an ATM not in the MoneyPass Network in the U.S., plus the Foreign Transaction Fee of 2.95%
ATM Withdrawal – International
(Single Card and Family of Cards Plans)
International ATM Cash Withdrawal Fee No Fee No fee per withdrawal, at an at an ATM in the MoneyPass Network outside the U.S., plus the Foreign Transaction Fee of 2.95%
ATM Withdrawal – International International ATM Cash Withdrawal Fee $2.95 Per withdrawal at an out-of-network ATM outside the U.S. plus the Foreign Transaction Fee of 2.95%
Over-the-counter Cash Withdrawal Over-the-counter Withdrawal Fee (Domestic and International) $2.95 Per withdrawal, each time you request cash from a teller at a financial institution.
Plus the Foreign Transaction Fee of 2.95% applies to International withdrawals completed at a financial institution.

Adding Money

Fee Statement Name Fee Amount Details
Direct Deposit Direct Deposit (Includes funds transfers to the CARD.com Card Account from outside financial institutions) No Fee No fee is assessed for direct deposit of your paycheck, benefits, tax refund, or other ACH deposit.
Bank-to-Card transfers Online Transfer (Transfers to the CARD.com Card Account from an outside financial institution via the CARD.com Mobile App or Website) (Dwolla/Plaid Easy Fund) No Fee No fee is assessed when you transfer money from an external bank account to your CARD.com account with our Easy Fund Transfers, or through your external bank's website. Financial institutions may apply their own fees for this type of transaction, check with your financial institution for information regarding their fees.
Card-to-card Transfer Card-to-Card Transfer No Fee No fee is assessed when funds are transferred from eligible cards issued by The Bancorp Bank.
Retail Cash Load Fees Cash Load Fees may vary depending on the reload network Third party reload networks such as Green Dot® and Western Union® may assess a fee for each load. Be sure to ask about the cost before conducting any load.
Remote Deposit Capture (Deposit Funds from Approved Checks) - Ingo Money Load Remote Check Deposit No Fee No fee is assessed by INGO when you choose standard 10-day processing at time of deposit.
Remote Deposit Capture (Deposit Funds from Approved Checks) - Ingo Money Load Remote Check Deposit 2.00% This is a third-party fee to cash a check and get your money in minutes, INGO will assess a fee of 2% for Payroll or Government checks with a pre-printed signature.

The fee is paid to Ingo Money, Inc.
Remote Deposit Capture (Deposit Funds from Approved Checks) - Ingo Load Remote Check Deposit 5.00% This is a third-party fee to cash a check and get your money in minutes, INGO will assess a fee of 5% for all other accepted checks with a $5 minimum per check.

The fee is paid to Ingo Money, Inc. to expedite the crediting of funds from a check, via remote deposit capture, to your Card. Be sure to ask about the cost before depositing the check.

Checking Your Balance

Fee Statement Name Fee Amount Details
CARD.com mobile App NA No Fee Download the app to view your current balance. Our quick balance feature gives you realtime access to your balance without requiring a login once enabled.
Online NA No Fee Login to your account online at CARD.com to view your current balance.
In the IVR NA No Fee Call 866-345-4520 to hear your current balance.
SMS NA No Fee Text "BAL" and the last 4 digits of the card (e.g., "bal 1234") from the phone number registered with your account to short code 62714. Standard text message or data rates may apply.
ATM Balance Inquiry - U.S.
(Single Card and Family of Cards Plans)
Balance Inquiry Fee (PIN & ATM) (Domestic and International): No Fee Fee-free Balance Inquiry at any MoneyPass ATM available at 32,000 convenient locations throughout the U.S. Find MoneyPass ATMs near you.
ATM Balance Inquiry - U.S.
Balance Inquiry Fee (PIN & ATM) (Domestic and International) $0.95 Per balance inquiry, at an ATM not in the MoneyPass Network.

Service Fees

Fee Statement Name Fee Amount Details
Card Replacement Card Replacement Lost Stolen Fee $7.95 Per card shipped. Each time you request this service if the replacement Card is requested prior to Card expiration date. Standard delivery is 7-10 business days and there is no delivery charge fee for standard delivery.
Express Delivery CSR Express Delivery Fee $29.95 (per Card; when Card is expedited and reissued or replaced for any reason with Card delivery within 2-3 business days)
Electronic Statement NA No Fee Use the website or mobile app to view your transaction history.
Paper Statement Paper Copy of Statement Fee (per monthly paper statement requested) $1.95 Per monthly paper statement requested each time you request that we send you a paper statement.
Inactivity Fee
(Single Card and Family of Cards Plans)
NA No Fee No fee is assessed for inactivity on a Single Card Plan or Family of Cards Plan