Privacy Request Form for California Residents | Pay with personality

Privacy Request Form for California Residents

Effective January 1, 2020, the California Consumer Privacy Act (CCPA) permits consumers who are California residents to (a) ask a covered business which categories and pieces of personal information it collects and how the information is used; (b) request deletion of the information; and (c) opt out of the sale of such information, if applicable. These provisions of the CCPA do not apply to personal information collected, processed, shared, or disclosed by financial institutions pursuant to certain banking laws.

You may use the online form below to make the above requests or you may call us at 866-345-4520 and an agent will submit the request on your behalf.

Please note, the CCPA is a California law and is applicable to residents of California only. If you are currently a California resident, but you were not a California resident when you created your Card.com account, please login to your CARD.com account at www.card.com and update your address before making any of the above requests. You may also contact customer service 1-866-345-4520 to update your address before making any of the above requests.

If you are not a California resident and would like to opt-out of information sharing for marketing purposes, please login to your CARD.com account at www.card.com and update your Privacy Settings.

If you submit a request to know your data or delete your data on behalf of another person, we will require proof of authorization and verification of identity directly from the person for whom you are submitting a request.

In some instances, we may not be able to honor your request. We will not honor your request to know your data or delete your data if we cannot verify your identity. If we cannot verify that you have the authority to make a request on behalf of another individual, we will not honor your request to know or to delete your data.

We will not honor your request where an exception applies, such as where the personal information that we maintain about you is not subject to the access or deletion rights under the CCPA. This exempted information includes all of the information we collect pursuant to federal banking laws. We will advise you in our response if we are not able to honor your request.

If you are a California resident, and you would like to make a request under the CCPA, please complete the form below. We will reply to your request within the legal time frames upon receipt of your completed form and verified identity, as applicable.

Requester Details

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